Frequently Asked Questions

You get lifetime access! Watch and rewatch the videos as often as you like, whenever inspiration strikes.

Not at all! This mini course is designed to be simple and approachable, even if you’ve never picked up a palette knife before. Tracey Ann breaks it down into easy steps you can follow.

Yes! This is a fully digital course and can be accessed from anywhere in the world.

Due to the nature of this being an online digital course, we do not offer refunds. If you have any questions before enrolling, feel free to reach out to our team at [email protected] for assistance.

Yes! The course includes a comprehensive Materials Guide with recommended international suppliers and alternatives so you can access what you need, wherever you are.

Currently, the course is offered in English only. However, we are working toward integrating international subtitle options in the near future.

The course includes 17 in-depth video lessons led by Tracey.

The course is self-paced, meaning you can go through the content in your own time, at a pace that suits you.

Once your purchase is complete, you'll receive an email with all login details and access links to get started right away.

First, please check your spam or junk folder. If you still don’t see it, contact our support team at [email protected] and we’ll assist you as quickly as possible.

You’ll receive a link to join our exclusive Facebook community group in your welcome email after enrolling. Simply click the link to request access.

For any questions about enrolment, access, or general course queries, please email [email protected] and our team will be happy to help.